General Terms and Conditions (GTC) - "Friedrichs and Hej Apartments"
Landlord: Hej UG, Sara Mellby, Friedrichstraße 6, 95444 Bayreuth, Germany
1. Arrival / Departure
The apartment is ready for occupancy from 3 p.m. on the day of arrival. Departure must take place no later than 10:00 a.m. on the day of departure. If the departure time is exceeded by more than 30 minutes, an additional night will be charged. Other arrival and departure times can be agreed individually with the landlord, subject to availability. If the tenant does not appear by 10 p.m. on the day of arrival, the contract is considered terminated after a period of 24 hours without notification to the landlord. The landlord or his representative can then freely dispose of the object. A (proportional) repayment of the rent due to early departure is generally not made.
2. Special wishes
And ancillary agreements are generally possible. They require written confirmation from the landlord. In the case of pets, the type and size must be specified and consent must be obtained in advance.
3. Payment
The rental contract becomes valid with the booking confirmation. Payment in full is due 14 days prior to arrival. unless otherwise agreed in writing. If the payment deadline is not met, the landlord can withdraw from the contract. Failure to pay is considered withdrawal and entitles the tenant to re-rent. Additional costs for electricity, heating, water and waste are not charged. At the Friedrichs Apartments at Friedrichstraße 8, additional parking spaces can be booked in the inner courtyard.
4. Resignation
You can withdraw from the contract at any time. The withdrawal must be made in writing. In the event of withdrawal, you are obliged to compensate us for the damage we have suffered: • No compensation from the day of the booking confirmation by the landlord until the 14th day before the start of the rental period • from the 14th day to the start of the rental period 100% of the total price If you cancel less than 14 days before the start of the rental, the full travel price must be paid. The date of receipt of your cancellation message counts. Amounts already paid will be offset. You can provide a substitute who enters into your contract under the conditions stated. Written notification is sufficient.
5. Tenant's obligations
The tenant undertakes to treat the rented items (holiday home/apartment, inventory and outdoor facilities) with care. If damage occurs to the holiday home and/or its inventory during the tenancy, the tenant is obliged to report this to the property management immediately. Deficiencies and damage already identified upon arrival must be reported immediately to the property management, otherwise the tenant is liable for this damage. A reasonable period of time must be granted for the elimination of damage and defects. Claims from complaints that are not reported immediately on site are excluded. Complaints that are only made at the end of the stay or after leaving the holiday home. In the event of any disruptions in performance, the tenant is obliged to do everything reasonable within the framework of his legal obligation to contribute to rectifying the disruption and to keep any damage incurred to a minimum. On the day of departure, the tenant is to remove personal belongings, household waste is to be disposed of in the designated containers, crockery is to be stored clean and washed in the kitchen cupboards.
6. Privacy
The lessee agrees that necessary personal data may be stored, changed and/or deleted as part of the contract concluded with him. All personal data is treated with absolute confidentiality.
7. Liability
The tender was created to the best of our knowledge. We are not liable for any influence on the rented property by force majeure, by power and water failures customary in the country and by storms. Likewise, there is no liability in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites or disruptions caused by natural and local events. However, the landlord is happy to help with solving the problems (as far as this is possible). Liability on the part of the lessor for the use of the play and sports equipment provided is excluded. The arrival and departure of the tenant is his own responsibility and liability. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for willful destruction or damage.
8. Final Provisions
Photos and text on the website or in the flyer serve as a realistic description. 100% correspondence with the rental property cannot be guaranteed. The landlord reserves the right to make changes to the equipment (e.g. furniture) provided they are equivalent. Should one or more provisions of these terms and conditions be or become invalid, this does not affect the validity of the remaining conditions. The ineffective provision is to be replaced by an effective one that comes as close as possible to the economic and legal will of the contracting parties. German law applies. Place of jurisdiction and place of fulfillment is the place of residence of the landlord.